Privacy Policy

Effective Date: September 25, 2025

Rax Creative (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and how we use, store, and protect that information.

1. Information We Collect

We collect information from you when you:

  • Fill out our contact form, including your name, email address, and any other information you choose to provide.

We do not currently use cookies, tracking tools, or collect analytics data on our site. However, we may implement basic analytics in the future to better understand website performance and improve the user experience. If so, this policy will be updated accordingly.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or requests submitted via our contact form

  • Provide customer support

  • Comply with legal obligations, including those required by our payment processor (Stripe)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payments

All payments are processed securely through Stripe, a third-party payment provider. We do not collect or store your payment information directly. Stripe may collect personal information such as your name, billing address, and credit card details in accordance with their own Privacy Policy.

4. Data Retention

We retain contact form submissions only for as long as necessary to respond to your inquiry or provide services, unless otherwise required by law.

5. Your Rights

You may contact us at any time to:

  • Request a copy of any personal information we’ve collected

  • Ask us to delete your personal data

  • Withdraw consent for us to process your information

Contact: jackson@rax-creative.com

6. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be reflected on this page with an updated “Effective Date.”

7. Contact

If you have questions about this Privacy Policy, please email us at jackson@rax-creative.com.